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Privacy Policy

Effective Date: [January 1, 2026]
 

Allen Care (“Allen Care,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website at [allencare.info] (the “Site”), make a donation, contact us, or interact with our content.

By using the Site, you agree to this Privacy Policy.

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1) Who We Are

Allen Care is an aftercare partner that helps survivors of grooming, sexual exploitation, and human trafficking access trauma-informed therapy by removing cost and access barriers, often in coordination with partner organizations.

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2) Information We Collect

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A) Information you provide to us

We may collect information you voluntarily provide, including:

  • Contact information: name, email address, phone number, mailing address

  • Donation information: donation amount, donation frequency, transaction date, and payment confirmation details (note: payment card data is typically handled by our payment processor, not stored by us)

  • Messages and inquiries: information you submit through forms, emails, or other communications

  • Partner inquiries: organization name, role/title, and related contact details

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B) Information collected automatically

When you use the Site, we may automatically collect:

  • IP address, device type, browser type, operating system

  • Pages visited, time spent, referring/exit pages, links clicked

  • Approximate location (city/state level) based on IP

  • Cookies and similar tracking technologies (see Section 6)

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C) Sensitive information

Please do not submit sensitive personal information about a survivor through our general website forms (for example: full names, case details, or medical/clinical history), unless we have provided a secure process and you have explicit consent to do so.

If you believe you have shared sensitive information by mistake, contact us immediately at [info@allencare.info].

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3) How We Use Information

We may use collected information to:

  • Provide and maintain the Site

  • Process donations and send receipts or confirmations

  • Respond to messages, inquiries, and partnership requests

  • Improve Site performance, usability, and content

  • Communicate about updates, impact, fundraising, or opportunities (you can opt out anytime)

  • Prevent fraud, abuse, or security incidents

  • Comply with legal obligations and enforce our policies

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We do not sell your personal information.

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4) How We Share Information

We share information only as needed and in limited circumstances, including:

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A) Service providers

We may share information with vendors who help us operate, such as:

  • Website hosting and analytics providers

  • Email and communications platforms

  • Donation/payment processing services

  • CRM, accounting, or donor management platforms

These providers are authorized to use personal information only as necessary to provide services to us and are expected to protect it.

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B) Donation and payment processing

Donations are processed through third-party payment processors. Your payment details (like credit card numbers) are typically handled directly by the processor under their own privacy policies.

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C) Legal and safety reasons

We may disclose information if required to do so by law or if we believe disclosure is necessary to:

  • Comply with legal process

  • Protect rights, safety, or security of Allen Care, donors, visitors, or others

  • Investigate fraud or respond to government requests

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D) Organizational changes

If Allen Care is involved in a reorganization, merger, or similar event, information may be transferred as part of that transaction, consistent with applicable law.

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5) Therapy, Clinical Services, and HIPAA Note

Allen Care may help fund and coordinate access to therapy. Therapy services are provided by licensed clinicians and/or clinical practices, which may be subject to their own privacy practices and legal obligations.

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This website Privacy Policy primarily covers information collected through the Site and general communications. If you receive therapy services from a clinician, you may receive separate privacy notices directly from that provider.

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In a crisis: Do not use the Site to request emergency help. Call 911 (U.S.) or your local emergency number.

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6) Cookies and Tracking Technologies

We may use cookies and similar tools to:

  • Remember preferences

  • Understand how visitors use the Site

  • Improve performance and user experience

  • Measure marketing and campaign effectiveness

You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

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7) Email and Communications Preferences

If you receive emails from us, you can opt out of non-essential communications by:

We may still send transactional or administrative messages (e.g., donation receipts).

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8) Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

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9) Data Retention

We retain information only as long as necessary for legitimate purposes, such as:

  • Maintaining donation records for accounting and legal compliance

  • Responding to inquiries

  • Preventing fraud and ensuring security

  • Meeting regulatory requirements

When information is no longer needed, we take reasonable steps to delete or de-identify it.

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10) Children’s Privacy

The Site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us at [privacy@allencare.info] and we will take reasonable steps to delete it.

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11) Links to Other Websites

The Site may link to third-party websites. We are not responsible for the privacy practices of those third parties. Review their privacy policies before providing information.

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12) Your Privacy Rights

Depending on where you live, you may have rights to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Opt out of marketing communications

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To make a request, contact [ifno@allencare.info]. We may need to verify your identity before fulfilling certain requests.

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13) International Visitors

If you access the Site outside the United States, your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your jurisdiction.

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14) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of the Site after changes means you accept the updated policy.

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